Safety Guidelines

Your safety is our top priority. Learn about our comprehensive safety measures and guidelines to ensure a secure experience for everyone.

Our Safety Features

Driver Verification

All drivers undergo comprehensive background checks, driving record reviews, and identity verification before joining our platform.

Real-Time Tracking

Share your ride details with trusted contacts and track your journey in real-time for added peace of mind.

24/7 Safety Support

Our dedicated safety team is available around the clock to respond to emergencies and safety concerns.

Vehicle Inspections

Regular vehicle safety inspections ensure all cars meet our high standards for safety and reliability.

Rider Safety Guidelines

  • Verify the driver and vehicle match the app details before getting in
  • Always wear your seatbelt during the ride
  • Share your ride details with a trusted contact
  • Sit in the back seat when riding alone
  • Keep your phone charged and accessible
  • Trust your instincts - if something feels wrong, speak up
  • Don't share personal information unnecessarily
  • Rate your driver honestly to help maintain quality

Driver Safety Guidelines

  • Always verify passenger identity before starting the ride
  • Follow all traffic laws and drive defensively
  • Maintain a clean and safe vehicle
  • Complete regular vehicle inspections and maintenance
  • Be professional and respectful to all passengers
  • Report any safety concerns immediately
  • Keep doors unlocked during pickup for safety
  • Follow the suggested route unless passenger requests otherwise

Emergency Procedures

1

Use the Emergency Button

Tap the emergency button in the app to contact local authorities and our safety team immediately.

2

Call 911

For immediate emergencies, call 911 first. Our app also has a direct connection to emergency services.

3

Contact 006 Safety

Call our 24/7 safety hotline at (314) 555-0911 to report incidents and get immediate assistance.

4

Report the Incident

Use the in-app reporting feature to document the incident for investigation and future prevention.

Additional Safety Tips

Before Your Ride

  • • Check driver photo, name, and vehicle details
  • • Share trip details with a friend or family member
  • • Wait in a safe, well-lit location
  • • Have your phone fully charged

During Your Ride

  • • Follow the trip on your phone's GPS
  • • Speak up if you feel unsafe
  • • Keep personal belongings secure
  • • Don't fall asleep during the ride

Safety Support Contacts

If you experience any safety concerns, don't hesitate to reach out immediately.

Emergency

911

006 Safety Hotline

(314) 555-0911

Support Hours

24/7 Availability